CCC makes Gartner Research available to Students, Faculty, and Staff

Gartner Research, “the world’s leading information technology research and advisory company”, is now available to CCC students, faculty, and staff. This new resource has been added to the list of CCC Library Databases. Users will be prompted to enter their CCC user name and password. Or, you can access it at:

If you have any questions or problems with access, please contact

Outlook 2010 is fully functional for CCC

As of April 30, 2010 the last college and District office went live with Offic 365 using Outlook. OIT is available for all users at the colleges and District, with support always avaible by calling the OIT helpdesk at 312-553-2600.

WYCC is the last location to be migrated to Outlook which will be done by the end of May.  To view the FAQ’s and training information, go to

Goodbye Novell GroupWise…Hello Microsoft Office 365

City Colleges is moving to the cloud by implementing Microsoft’s Office 365, a suite of hosted collaboration services which includes email using Outlook 2010. CCC is first implementing Outlook 2010 email service with possible plans to implement other Office 365 services.

Outlook 2010 provides a more robust and streamlined email system for City Colleges as well as greater mobility, enabling access to email and communication services from anywhere on most devices. Click to read more information about Office 365 and Outlook.

The migration schedule for the remaining CCC locations is as follows:

CCC Location**

Migration to Outlook

Harold Washington & Olive-Harvey

April 16

Malcolm X & Truman

April 23

Kennedy-King & District Office

April 30

**Satellite locations will be migrated with their associated colleges.

Network refresh success

The network refresh project closed last month after successfully installing throughout the district 445 new switches to replace and re-purpose outdated infrastructure.  In addition, 370 wireless access points were installed to improve wireless connectivity coverage and throughput.  The district’s edge network routing was also upgraded to a faster and more robust protocol.

Office 365 Project has begun…Outlook is soon to come for all of CCC

The Office 365 project is well underway with the District Office OIT department and the Reinvention team as the pilots for the migration.

What is Office 365? Microsoft Office 365 is a suite of collaboration tools that includes Exchange hosted e-mail service and uses the Outlook application to access email. CCC is first implementing Exchange/Outlook 2010 with possible future plans to implement other Office 365 services.

There are two phases to the Office 365 project.  First, there is the email purge.  To ensure compliance to the email retention policy, OIT purged all Groupwise mailboxes down to one year of email.  Any older email can now be found in the CCC Email Archive.  Training and the OIT Helpdesk support is available to assist in using the Archive.

The second phase is the email migration from Groupwise to Outlook 2010.  This will continue, campus by campus until all postoffice mailboxes are migrated to Office 365.

To read up on the status of the email migrations, view training documentation, read FAQ’s and other detailed information on the Office 365 project, go to

Collaboration with the CIOs at other city agencies to identify technology purchasing synergies has begun

This month, CIO Stevens, in collaboration with the City’s CIO Jason Dahon and CIOs at other city agencies, participated in the kick-off meeting for this initiative. Coordination across city agencies to identify technology products and services will produce overall better purchasing results. Future coordination meetings will focus on collaboration, and data gathering and analysis